08 Jun VIDEO: Custom Made Meals and Pegasus Foods Model Crisis Leadership During COVID-19
In this video interview (below), Dale Easdon, CEO of Custom Made Meals and Pegasus Foods, discusses his companies’ success in managing employee safety and customer service during the coronavirus COVID-19 pandemic.
Five weeks before a cluster of COVID-19 cases began causing closures of Colorado meat processing plants, CMM, which has production facilities in Colorado, and Pegasus, with production facilities in Texas, had brought in a medical team to scan the temperatures of every employee, implemented enhanced sanitation procedures, added dedicated cleaning and sanitation staff, and tightened standards for the use of employee PPE. Then, with clean plants and consumer demand growing, Easdon confronted spiraling pandemic-related meat shortages, requiring the companies to pivot sharply to different product offerings and alternate supply chains.
As the person responsible for all food service for Continental Airlines in the aftermath of the terrorist attacks of September 11, 2001, Easdon used his crisis-management experience to help CMM and Pegasus meet the current challenge.
Custom Made Meals, a leading manufacturer of fresh, oven-ready, value-added entrees and appetizers sold in retail groceries nationwide, joined New Water Capital’s portfolio of companies in April 2017. CMM was recently named one of Colorado’s Top Workplaces by the Denver Post for the second year in a year.
Pegasus Foods, a leading contract manufacturer of frozen appetizers and snacks specializing in high-quality, difficult to produce products, joined New Water’s portfolio in March 2018.